Terms of Service

Last Updated: May 30, 2026

Welcome to Topaz Gem. By accessing our website and purchasing products from us, you agree to the following Terms of Service.

Products & Pricing

We make every effort to accurately display our products, descriptions, and pricing. Due to variations in screen settings, actual colors may vary slightly from what appears online. Prices are subject to change without notice.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion. If an order is canceled after payment has been received, a full refund will be issued.

Payments

All payments must be completed at the time of purchase using the payment methods available at checkout.

Shipping

Orders are processed and shipped within the timeframe stated in our Shipping Policy. Delivery dates provided by carriers are estimates and are not guaranteed.

Returns, Exchanges, and Liquidation Sales

All merchandise sold by Topaz Gem is part of an inventory liquidation sale. Therefore, all sales are final.

We do not accept returns, exchanges, cancellations, or provide refunds for any reason, including but not limited to change of mind, incorrect selection, sizing preferences, or buyer's remorse.

Customers are encouraged to carefully review product descriptions and images before placing an order.

In the event that an item arrives damaged or an incorrect item is received, customers must contact Topaz Gem within three (3) business days of delivery and provide supporting photographs. Claims will be reviewed on a case-by-case basis. If approved, Topaz Gem may offer a replacement, store credit, or refund at its sole discretion.

By placing an order with Topaz Gem, you acknowledge and agree to these terms.

Product Use

Our jewelry is intended for personal use only. Customers should follow proper care instructions to maintain product quality.

Limitation of Liability

Topaz Gem shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

Contact Information

For questions regarding these Terms of Service, please contact us at:

Topaz Gem
Email: iamtopazgen@topazgem.shop